Sold item returned to seller damaged by the carrier. How do I claim?

[dalescar]

How do I make a claim for damage caused by the carrier

[**peaseblossom**]

If you bought the postage through ebay here's how to claim:
https://support.packlink.com/hc/en-gb/articles/5528489675922-How-can-I-request-compensation-for-loss....

If you bought from the courier including Royal Mail you claim direct from them via their website.