Single bed frame Return

[oldskoolgcars]

Hi if anyone can help, I've received a returns label from ebay with royal mail,  but the item is a single bed frame, will royal mail take this, as its not flat pack, thanks

[arkwebus]

The answer - sadly - is no!  You need to contact eBay and get some proper courier arranged.

In my view it is one of the things [unless collected] that I would never buy on eBay.  Delivery may be OK but for the average buyer great difficulty arises if a return is needed

@oldskoolgcars 

[oldskoolgcars]

Many thanks, so difficult to contact ebay and message a Bot???

[arkwebus]

I have never done so.  There is an option to request a call [or there was!].   I assume that it would be a human.  Other member suggest trying as soon as possible after 800am weekdays when you may get Dublin

Perhaps another poster can provide a link?

@oldskoolgcars 

[oldskoolgcars]

Can I get a contact number
😊

[tressygirl]

Here you go:

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@oldskoolgcars