Simple delivery, item exceeds size limit. Help!

[nettyt91]

I am attempting to list an item which exceeds the 61*45 cm size dimensions and there is no postage option. I cannot change from Simple Delivery to Custom Delivery and I have read on other forums answers that there is an "oversized" option but this is not available.

What on earth do I do? 

The item is listed under Home&Garden, Hot Tubs and is starting at £5.

TIA

[**peaseblossom**]

When you click on the packet size box during the listing process you will get the various size options in a pop-up.   Scroll down to the bottom of the pop-up list and you should see a link that says:
"Looking for heavier or larger package options?  Switch to custom postage."
Then you'll be able to set your own postage.  

Use a browser on a laptop or desktop.    If you're still not seeing the switch option change your title to emphasise the size of the item and see if that triggers the option you want.

[nettyt91]

Thankyou for your response. I have added to the item specifications the length, width and height selecting from the drop down list therefore not typing in a value to ensure it is above the 61*45 dimension and still nothing.

There is no option for larger package options and I have tried it on the desktop site and the app.

[nettyt91]

I have discovered a solution I believe.... complete the listing but do not submit, go back to starting price and change to £500, go back to the postage which will enable custom postage, there select what service you want, go back to the listing price and change to original (£5), go back to postage and oversized option suddenly becomes available!!!! 

Absolute fluke I discovered this. Let me know if this works for anyone else.

[**peaseblossom**]

Let us know if it works long-term without ebay flipping it back to SD.