Simple delivery & combined postage with offers

Hi, buyer wants to buy several items which are included in Simple Delivery and benefit from combined postage.  I’ve suggested adding to basket and checking out in bulk rather than individually in accordance with the guidance. However buyer advises that when items are added to basket, they appear at full list price rather than the lower offer price(I’d already sent offers for the items). Any thoughts please on how buyer can ensure items in the basket appear  (and can be checked out) at the offer price? Thank you 

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