Simple Delivery

[tuesday12345]

My buyer doesn’t want to use Evri because of bad previous experience. 
I have opted to use Royal Mail & Evri but the buyer has only been given an option to use Evri when they check out. 
can this be changed for this one sale ? 
thank you. 
I’ve had to cancel the order but buyer still wants to buy but send by Royal Mail only. 

[**peaseblossom**]

You can opt out of using Evri here:
https://www.ebay.co.uk/ship/prf

[tuesday12345]

Thank you I realise I can opt out of Evri but I don’t want to do that for all my listings.

Kind regards
Nicholette

[tressygirl]

What you can do for this one sale , is just to pay and buy postage over the counter for RM, at your Post Office.

Then,  manually update your tracking this way,  preferably using a laptop / PC with Chrome, that works best:

• Go to "Orders Paid & Dispatched"
• Click on "View order details"
• Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
• Click on the "Add tracking" option
• A box will come up with the current tracking number . Delete that and replace it with your tracking.

For the unused Simple Delivery label:

  If you paid for the label you can cancel it here:

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

If the buyer paid for it,  it will be refunded automatically in 30 days.  

@tuesday12345