Simple Delivery Error

Hi Forum, I've just sold a legacy item (ie pre SD) and when I went to print my usual lable I was presented with the SD option. Thing is, I had stated in the description of my item it would be RM Tracked 48! The item when boxed was <2kg so some £3.38. BUT, SD required over £7 and was indicating Evri! There was no obvious option to change this on eBay either.

So what did I do - printed my own address lable and posted via the PO at the top of my road (Evri is a drive away!).

My problem came to realisation when I tried to indicate Item Dispatched - there is no such option now! (But Buyer fully advised of course).

So now wondering what consequences will be - no payment from eBay no doubt and it seems virtually impossible to contact someone to discuss this - telephone chat attempt was ridiculous.

Really grateful for ANY help would be appreciated on my next steps or some avenue to dealing with eBay in a sensible fashion???

Regards, Tony

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Re: Simple Delivery Error

jckl1957
Experienced Mentor

You will get paid 14 days after the transaction, so on day 15.

This applies to items sent without tracking or items where the tracking is not updated.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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