Sent only 2 camping gas cannisters instead of 8 based on misleading photo on eBay site

[rawrubnot]

I was sent only two gas cannisters when I expected 8 for the price of £9.95. My choice was based on a misleading photo of a pack of 4 cannisters where there should have been a picture of 2 cannisters. Returns aren’t easy because Royal Mail don’t allow gas to be sent in the post. Also the return will cost me as the buyer. Is there anything I can do to achieve a proper refund or to achieve satisfactory ruin in this regard ?

[tobiasd4]

Open item not as described case, seller supplies returns label, you post back for full refund.

Escalate on day 4 if no label or refund.

As it was gas canisters, as you say RM won't accept them, wait for label, then contact ebay CS and explain type of item.