Sending an item to Zimbabwe.

[bluebottle_in_a_jar]

I have sold an item which needs to be shipped to a U.K address by me and then sent on to Zimbabwe by threbuyer. I am worried about being scammed. If they claim when it arrives it does not work or some other reason, who pays for return postage? Do I pay for just the U.K. as that is where I sent it or do I have to pay the whole shipping cost from Zimbabwe? Thanks

[john1297576]

As far as not received goes, you are covered by delivery to UK address.

While I cannot find it, being forwarded on I believe it invalidates the money back guarantee, will look again and confirm if I can find it.

Normally if an overseas buyer opens a not as described case, seller is expected to pay for the return postage, but difficult to do arrange or to enforce.

[john1297576 · Accepted solution]

Here is the bit where it excludes items forwarded on - sorry not very clear

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee?id=4...

[bluebottle_in_a_jar]

Thank you for taking the time to look into this for me. I have now contacted Ebay and they advised me not to ship the item and cancel the order.

[plpmr]

As you are in Global Shipping you should read up on how it works -

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/international-postage?id=4...

[bluebottle_in_a_jar]

Guy wanted me to send it to another shipping company and not use GSP.

[papso22]

You can't not use GSP if the item was listed with it,  but if the buyer put a UK address at checkout that means GSP didn't apply anyway.