Sellin

Hi was going to sell snowboard boots , but cancelled sale as I need them again next week

but got charged 22 pounds by eBay ?

what can I do  to get a refund ?

thks vm

pn

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Sellin

What was the charge for?

You are a private seller so listing is free, UNLESS you use a service which is not free.

I cannot see these in your ended listings, but if you used a reserve then the fee is 4% of listed price and is not refundable.. 

There are other services that are not free, but using a Reserve is the most expensive. 

 

Before submitting the listing you would have been shown any fees and once submitted tfees  are payable.

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Sellin

papso22
Experienced Mentor

Were there bids when you cancelled?

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Sellin

Yes bu less than buy it now price
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Sellin

At one point ebay used to charge a fee based on the highest bid at the time an auction was cancelled.  They may still do, even though private sellers no longer pay selling fees for sold items.

 

 

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Sellin

Hmm
But is not sold at all?
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Sellin

The fee was charged to put sellers off ending auctions with bids, possibly due to arranging an off ebay sale.

 

It was, and maybe still is, a deterrent and punishment. 

 

Only you can work out why you have been charged £22.  We don't have access to your account other than what is publically available. 

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Sellin

Thanks fer tryin for me then..
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Sellin

Does the breakdown shown in the link below,  for your transaction not explain what this charge was for?

 

https://www.ebay.co.uk/sh/fin/transactions

 

@paul851831 

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Sellin

Brill, explained !!!😎
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Message 10 of 12
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Sellin

I think there is a 5% penalty on ending auctions that have bids. 

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Sellin


@paul851831 wrote:
Brill, explained !!!😎
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Great!  May I ask what were the charges?  It may help us to help others.

 

Thanks!

 

@paul851831 

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