Use the link below for a callback or online chat with a real person.
Explain the label is insufficient to return the item.
They will either refund you without return or provide another label and charge the seller.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)