Seller reporting damage

I sold an item extremely quickly as it was a good deal. He has declared it damaged and wants a refund. He incorrectly described how it was packaged. He sent a blurred photo in the first message which has been deleted. I have a photo of the package being delivered completely intact . It was not delicate what was perceived broken so I don’t see how it could have no dents or tears in the packaging and be damaged. It all seems like a scam to me. Anyone else experienced similar. 

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Seller reporting damage

If it was sent using simple delivery you are covered for loss or damage in transit.    Ask the buyer to open a "Damaged" case and ebay should issue the refund and you keep the payment.

 

@janet1808 

 

 

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