I recently purchased an item on eBay that was collection only. I paid for the item and then tried to arrange collection. The seller kept sending messages to call him to arrange pickup. I am aware that I should do things via eBay so they have a track of conversations between me and the seller.
The first time I asked to collect the item the seller said he was on holiday, the second time I messaged and also called to confirm I would be at his site. Seller stated he would be around and not more than 20 minutes (collecting spares) away.
On arrival at the location I texted him to say I was at his location and received a reply that he was at hospital for a pre arranged appointment, he would then be collecting tablets, after which he would then be on a job and would not be back at his unit for 4 hours.
My journey to his location had already taken 3 hours, to be told I would have to wait another 4 hours followed by a further 3 hour journey home was not acceptable to me and I asked him for my money back. After this I have heard nothing from him, there is no refund and eBay are absolutely useless at helping me.
I never got the chance to see the item let alone pick it up so want my money back. Is this too much to ask E bay for.
