Seller disappeared, faulty item received in June, but now no warranty. What can I do?

[no_probs0]

I bought a Samsung watch when I was abroad from ebay in June and had it delivered to a friend in the uk until my return in November. The watch is faulty but has a 12 warranty, but seller has disappeared. What can I do about it or is it a case of I've lost my money.?

[tressygirl]

You cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

If you bought this from a Private seller you are too late to claim a refund. You can try your payment provider for help with a refund.

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then turn to Citizens Advice for your next steps,  if you wish to take this further.

@no_probs0