26-07-2025 11:33 AM
I am in the process of returning some furniture, I paid £100 for a courier to collect it, can I claim any of this back, as it was wrongly advertised and damaged
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26-07-2025 11:40 AM
If you sent your own courier to collect, then you are not covered by ebay MBG.
This is between you & seller.
26-07-2025 11:40 AM
If you sent your own courier to collect, then you are not covered by ebay MBG.
This is between you & seller.
26-07-2025 12:06 PM
No, it's not possible to claim courier costs, this is a risk you take when sending a courier to collect and buying unseen.
The seller doesn't have to accept the return either, so if they have agreed to accept the furniture back and refund you'll at least get a full refund of the price you paid for it, which is best case scenario.