Hi there - on March 21st I purchased an action figure for £14.06 with the understanding that returns were not allowed. An hour or so later, I happened to speak to the person who I was buying it for, and they said they had already got the figure in their collection. I contacted the seller on the very same day saying the order was made by mistake and could the order be cancelled. Ebay said I would have to wait 3 days until the seller responded. On 24th March I received an email from Ebay saying the order could not be cancelled because it was too late. The packaged was shipped some days ago and today I got it from Evri - I have not opened the box.
Please tell me what I can do in this instance - do I contact the seller directly, or ring up Ebay and ask them what to do?
Many thanks,
Gavin.
