Returning an item collected

[bonkers4bearsbitsnbobs]

A lady collected a 5ft tiffany lamp perfect,shown working,now wants to return it but me to fetch it, i can't, she has opened a case falsely saying defective but she saw it was perfect, i said ok bring it back for a full refund but she wont,now what

[tressygirl]

It's the seller's responsibility to get their item back in these cases.

If you don't she can escalate a case for item not as described,  she'll get to keep the item and force a refund.

How ' faulty' is it?  Entirely up to you,  but she may settle for a partial refund, save you the journey if it's far ?  She'll have to close the case first , for you to issue a partial refund.

@bonkers4bearsbitsnbobs