Return

[buyitbuyit2]

Hi , 

  The postage label I have been sent is incorrect. I’ve tried contacting the seller and explaining this . They don’t seem to understand. I’m returning the item as it has missing parts . 
Kind regards 

[buyitbuyit2]

Here’s the photo of the Post Office Screen . I actually work at the Post Office .  

[tressygirl]

If a return label has been sent which does not cover the size / weight of the item,  you need to ask Customer Services to send you another  and this,  they'll charge to the seller's account.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@buyitbuyit2