Return to china

The return cost is prohibitive. The seller offered a discount alternative. How can I accept securely

Message 1 of 5
See Most Recent
4 REPLIES 4

Return to china

red_magpie
Experienced Mentor

You need to provide more information please, specifically:

 

1) What was the stated location of the item in the seller's listing? Your most recent purchase is from a seller in Chine who lists some or all of their items as being in Milton Keynes. If is was sold as UK stock, whatever the reason for the return eBay entitles you to return it to an address within the UK.

 

2) What is your reason for returning it? If it's a change of mind return, you will pay for thereturn. If you opened an "item not as described" case under eBay's money back guarantee, the seller pays. (If the item was listed as being located in Chine let us know, as this is more complicated.)

 

Be cautious of negotiating returns privately with sellers, especially sellers  in China. It's best always to read and use eBay's own return procedures.

Message 2 of 5
See Most Recent

Return to china

I have no previous experience but now see…

We are the leading eBay Megastore in Australia, and proudly based in Sydney, New South Wales. We are an Australian owned and operated business, and have been providing eBay customers with a wide array of products at the best prices since 2011

Location: ChinaMember since: 18 Nov, 2020Seller: savuka

Message 3 of 5
See Most Recent

Return to china

So this was a seller in Australia, but the item location stated in the listing (from where it was dispatched) was in China?

 

That helps, but it's still impossible to advise you correctly without knowing your reason for returning it. I did explain the reason for this in my original reply.

Message 4 of 5
See Most Recent

Return to china

Thanks It was my error I ordered the incorrect size

Message 5 of 5
See Most Recent