Return costs

[breeezo]

I bought parts for my car via eBay motors it gave me green tick parts fit however they don't so why do I have to pay to have the wrong parts returned 

[**peaseblossom**]

You wouldn't pay if you used "not as described" as the reason for return.   If you used "doesn't fit" that is classed as a "change of mind" return where buyer pays postage.    

You can contact ebay about changing the reason.  Unlikely but worth a try.  Request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[breeezo]

Yeah I'm going to been in contact with eBay not described is the same as does not fit as it was described to fit it's a play on words I'm pressing for full refund 

[tressygirl]

Unfortunately not as described in eBay cases , is not the same as does not fit.

If this is a Private seller who has a No Returns on their listings,  they do not have to accept any return for the reason.... Does not Fit.

Open a case for item not as described,  citing Item Does Not Match the Photos or Description,  the seller Has to accept this and fully refund the buyer.

It's a vast difference when it comes to trying to claim a refund in eBay.

@breeezo