Return and Refund

[jamwat95]

Hello eBay Team, I hope you are well.

I purchased this product (Order Number: 19-13216-11285) from eBay, but unfortunately it was not as   described. It stopped working in less than two months.

When I tried to return it through eBay, I could not see the return option, so I contacted the seller. The seller told me to keep the item packed and promised to send me a return label. However, even after 24 hours, I did not receive any label. I contacted the seller again, and they repeated the same response.

Now, it has been 14 days, but I still have not received any return label from the seller. I trusted eBay and purchased this expensive product, but it did not meet expectations and the seller is not cooperating.

I kindly request eBay to provide me with a return label or issue me a refund. I have also attached photos as proof.

Thank you for your support

[papso22]

Ebay only provides protection under the money back guarantee for 30 days from delivery.

It sounds as if you were out of time when the item became faulty.

[john1297576]

See if your payment provider can help.

It is very important to understand the limitations of ebay buyer protection, details are on every listing.