You don't need to contact Customer Services.
Most items can be returned within 30 days of receipt.
Use the link below to start the process.
Private sellers do not have to accept returns so, depending on whether you bought from a business or a private seller, and the reason for your return, the return will be accepted or closed. Business sellers have to accept returns (within the 30 days) for any reason.
Open a return request
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
Start a return - opens in new window or tab
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
