Return an item

I bought an item from ebay that’s has been advertised as being a ‘jelly cat’ soft toy

 

when it arrived it’s not. 

 

I reported it and then started a case to return and get my money back but the return address they’ve provided isn’t a valid address

 

When I try to contact seller as advised it says there’s an error so there’s no way to contact or escalate it further 

 

help !

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Return an item

You will be able to escalate your case to ebay after 4 working days.

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