Restricted Account after selling over 5000 items.

So my account got restricted 2 days ago. I have been selling ebay for 3 years and have had over 5000 sales with 99.9% feedback. Ebay support won't tell me what I have done. My business is completely wiped out. Ebay won't support me or help me. I am just finished. 3 years of work for nothing. Can anyone help? 

Message 1 of 3
See Most Recent
2 REPLIES 2

Restricted Account after selling over 5000 items.

It's very hard for us to tell you the exact reason as we have no access to your account,  messages or seller dashboard which will show you if your seller performance is lacking.  With only one recent neg this is doubtfully the reason.

 

However,  I can see some of the items you have sold and my guess,  and it is only a guess , is that you breached a Vero Regulation.  

 

Both Ford and Audi,   participate in eBay's Verified Rights Owner (VeRO) program, meaning they have the ability to report listings that infringe...

 

Even though you have been selling those items for years, it does take that time sometimes to spot,  and be reported, if rules are breached,  the items are removed.

 

As said,  it's only a guess you may well have permission from these car companies to sell their items on eBay, so this may not be the reason for your restriction.

 

eBay should have sent you some messages beforehand before making a permanent restriction,  but I do know eBay afterwards,  do not discuss any restriction with you, in detail.

 

@xrs-performance

Message 2 of 3
See Most Recent

Restricted Account after selling over 5000 items.

Hi, Thanks for the response I appreciate it. I have had no messages off ebay recently its just come out of the blue. It's really disheartening as I relied on that money for my mortgage payments so I am totally lost now with what I am going to do. I also have some other ebay accounts and now I don't know if I can use them its really messed up my life. 

Message 3 of 3
See Most Recent