Refurbished Windows 11 computers

[bo659258]

I have noticed quite a few adverts with Refurbished Windows 11 computers for sale. I also noticed that a lot of these computers are getting on for 10 years old. And when I checked if that those models were supported by Microsoft for upgrading to Windows 11, I discovered that the majority of models that I looked at were not.

Typically they had Intel cores which were seventh generation and below, which Microsoft does not support. But yet they were being sold as Windows 11 installed computers. I suspect that these computers will not be supported by Microsoft, and they probably won't get the correct security updates. Does eBay not vet any of these ads? 

[*vyolla*]

No, eBay is just a selling platform, sellers using it are responsible for their listings and the items they sell.

eBay offer a 30 day Money Back Guarantee/Buyer Protection against an item not arriving, or not being as described if it does, so it's pretty difficult for a buyer to lose out here.

Paypal offer a 30 day Buyer Protection programme.

If the buyer funds their payment with a debit or credit card they have 120 days to issue a not as described chargeback. 

[john1297576]

Of course ebay does not vet the millions of ads. In any case how would anyone who has no technical knowledge know that they are unlikely to work as advertised?

That is what money back gusrantee is for.

[tobiasd4]

Ebay never sees the item, so has no way of knowing if details are correct.

All listings say "Seller assumes all responsibility for this listing."

So if there is an issue when item arrives, you open item not as described case & return for full refund.

[bo659258]

Many thanks for your feedback.

Is this chargeback process that you refer to, something that you arrange
privately with your bank? or is it something that eBay will carry out on
your behalf?

[bo659258]

Many thanks for your feedback.

I would imagine that the purchaser would realize something is wrong when
their Microsoft updates don't work correctly. Or their Windows 11 system
malfunctions in some way.

At which time they might contact Microsoft for an explanation? Which I
assume Microsoft would tell them that their computer is not suitable for a
Windows 11 installation.

Although I imagine, in many cases that would take much longer than eBay's
30 days grace period, or the 120 day chargeback option.

[*vyolla*]

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@bo659258 wrote:
Many thanks for your feedback.

Is this chargeback process that you refer to, something that you arrange
privately with your bank? or is it something that eBay will carry out on
your behalf?

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If you're outside of eBay or PayPal's Buyer Protection, but still within 120 days of your payment date, you would contact your card provider.