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Refunds with simple delivery

An item sold recently and posted under simple delivery was lost in post ebay have refunded purchase price to buyer but no mention of posted do ebay expect buyer to loose cost of postage/

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Refunds with simple delivery

jckl1957
Experienced Mentor

The postage doesn't go through your account if you use Simple Delivery - that is a transaction between Ebay and the buyer.

So, although I am not certain, I would guess that Ebay would refund the buyer the total amount they paid, including Buyer Protection Fee and the charge for SD.

I can understand why you are asking, but it is not something you are involved in.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Refunds with simple delivery

If the buyer opened a "not received" case they should have got a full refund inc the cost of "simple delivery" postage from ebay.   If the seller bought different postage the buyer will still get a refund for the unused SD postage but not for 30 days.

 

 

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