Refund

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I recently received an item I purchased, but unfortunately, it appears to be counterfeit. I was under the impression that I was buying a genuine product, so I’m very disappointed. I would like to request a full refund for the item as I did not receive what was advertised.

[**peaseblossom** · Accepted solution]

Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.