Why dies buyer want a refund?
No returns only covers change of mind, it does not prevent buyers opening NOT AS DESCRIBED cases to get a refund. If a case is opened for this reason, you as seller have to provide a return label if you want item returned, and refund on return, or if damaged and you do not want back you just refund.
Failure to deal with a return buyer asks ebay to step in , they will refund at your expense and you gat a damaging defect.
On every item, you should read by clicking “Learn More “
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