Refund

[0184eeyore]

Hi, we brought an item and it doesn't work. We've contacted the seller multiple times and they are not getting back to us what do we do?

[*vyolla*]

Providing you're within eBay's 30 day return period, open a return and select the 'Item is defective' reason:

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...