Use this link below to contact eBay Customer Services, though lines are usually busy at this time of day and leading up to a weekend.
To Contact Customer Services, I find the quickest way to contact them, either for a Live Chat, or you can select to speak and request a Call Back, to click on this link:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
On weekdays lines open between 8 a.m. and 10 p.m.
On weekends they open between 9 a.m. and 6 p.m.
@johncunliffe1