Refund

[ni-326194]

 

I bought a ps5 the item came but isn’t working o contact the buyer he refused my request and the description did not match when I received the item

[john1297576]

That is what the money back guarantee is for, on EVERY listing right hand side,

[jckl1957]

Use the link below for all the details and to open a return using the Ebay Money Back Guarantee.

You need to open a case and then be proactive - if you don't get a label you must go back to the case.

But, start by clicking on the 'start a return' button from the link,

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...