Refund only received for half of order

[ba_moim_hzkaee]

Bought 2 items off a seller i didn't receive so eBay gave me a refund but for only 1 item instead of the 2 items. But they were both on the same order.

[tobiasd4]

If they were separate listings, you need to open 2 cases.

Try opening case for item not refunded now.

[ba_moim_hzkaee]

Thank you for your email and I will try that.