Problem with dispatching

[abbyhardman]

I'm returning an item but when I try to mark as dispatched eBay won't accept the tracking number/information leaving me unable to mark the item as dispatched. I've messaged the seller but want to make it official as well.

[arkwebus]

If you used the eBay label the tracking is in the system; you need do nothing.  EBay's message about this is rather helpless

@abbyhardman