RETURNS

Ive recently purchased two items off ebay which came in the same package but to return them i had to print off 2 return labels

I posted the items back but with only one of the labels on the package as it would confuse royal mail , but ebay only sees  it as ive only returned one of the items 

Please can anyone shed any light on this matter 

Cheers 

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RETURNS

plpmr
Experienced Mentor

Two labels means return two separately tracked packages for to get a full refund. 

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RETURNS

Yes i understand that but they both came in a small cardboard tube so i returned them in exact same tube i received them in , i know this complicates things but the seller has received them both back exactly as he sent them out .

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RETURNS

See what the seller says.   If they're honest they'll just refund for both items.  

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