Purchase not showing

Hi, just bought a guitar pedal and paid with Apple Pay. The money has left my account but on eBay it’s not showing that I’ve purchased the item? Very confused.

Message 1 of 2
See Most Recent
1 REPLY 1

Re: Purchase not showing

If it's not showing in your eBay purchase,  then you may not have used it,  and bought as a Guest Purchase.


The best option is to get a new confirmation email using this link - https://www.ebay.co.uk/help/guest-order?topicId=4065&af=2.

 

From there you will be able to select the view order details,  and use this  to open a case if you need to later.

 

@gabriell4465 

 

 

 

Message 2 of 2
See Most Recent