Problem with printing postage label

I bought an item which was defective. I got the return accepted email and the print postage email. When I clicked on the print link, it responded with a message “ Something went wrong. It’s not you. It’s us. Please go back and try again.”  I’ve tried several times with the same result. Any ideas on what’s going on or what I need to do? Thanks 

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Re: Problem with printing postage label

Contact ebay and ask them to check it and resend.   You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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Re: Problem with printing postage label

Thanks so much for your advice. Problem sorted now. Regards John.
Sent from my iPad
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