Problem getting a refund for an Item Isent back to the seller

[marg-1990]

Any help of what I can do please

[fargvs]

Did you open a suitable Return case ? --- Timing is important --- remember that you have only 30 days to open a suitable case --- enter return details --- Escalate to eBay after 4 complete days for a full refund --- >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/