Previous buyers being told I no longer ship to them!

[johng5945]

Hi, I'm getting messages from previous buyers saying that they're getting a message stating 'Unfortunately, this seller does not ship to your location!' when trying to make a purchase, I've contacted ebay & all my listings are set up for worldwide shipping & so seem unable to help me any further, I'm losing sales!

[tobiasd4]

I checked a few of your listings, they show you do post internationally via RM.

You also must upgrade to business seller before you get reported to ebay & HMRC.

https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710

[johng5945]

I've added my NI number as ebay has asked but I'm not a business seller. Also i'm still getting sales coming through from abroad from other sellers?

[tobiasd4]

"but I'm not a business seller"

With 462 new items, ebay & HMRC won't believe you.

[jckl1957]

You are either making or buying the items that you sell so you are trading and should have a business account.

Ebay say:

Do I need a business account?

If you plan to sell casually, such as selling items you no longer want, a private account is the best option. 

If you want to sell large quantities, if you have items that you've made or bought to resell or if you already have a business outside of eBay, you’ll need to register a business account.

[johng5945]

Any help regarding my actual opening post would be much appreciated.

[tobiasd4]

As I replied,

I don't see any issues.

Which countries are buyers saying you don't post to.

[johng5945]

Thanks for the reply Tobias, Switzerland & the US although I've sold an item to the US earlier today. I've spoken to an ebay agent again & he's suggested that the buyers contact ebay from their end as it must be a glitch on their accounts.........we will see!

Thanks again

John

[tobiasd4]

Both those countries show you post to yourself, not through GSP.