05-05-2025 7:55 PM
05-05-2025 8:24 PM
If it's still within 30 days of the delivery date start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.
If it's more than 30 days it's too late to do anything via ebay but contact your payment provider and ask about a refund or chargeback.
05-05-2025 9:07 PM
It's out of the 30 day as it's not something you use everyday, so basically have I lost that money then for it?
05-05-2025 10:26 PM
You should contact your payment provider/bank to start a chargeback.