Buyer Paid Postage but I Still Lost on Shipping – Need Clarification
Hi everyone,
I recently sold an item for £5.70 and the buyer paid an additional £1.55 for postage, making their total payment £7.25.
However, when I purchased the postage label through eBay, it cost me £1.80. This means I actually had to cover the 25p difference out of my earnings.
Here’s the full breakdown from my order details
- Item price: £5.70
- Postage paid by buyer: £1.55
- Transaction fees: -£1.35
- Postage label: -£1.80
- Ad fee: -£1.22
Final earnings: £2.88
My doubt is:
- Since the buyer already paid for postage, why am I still ending up paying more for the label?
- Is this normal, or do I need to adjust my postage settings so that the buyer fully covers the actual shipping cost?
- How do other sellers make sure they don’t lose money on postage?
Thanks in advance for your guidance