02-04-2026 11:23 AM
Hi... the postage the buyer paid for, wasn't the correct amount when booking it, how do I alter the tracking number on the purchase...
TIA
Ade...
02-04-2026 11:33 AM
The option to change tracking number has been removed. You can message your buyer with the tracking details. If necessary you would be able to add the new number to an "Item not received" case if one was opened. Payment may be held for 14 days.
