Postage

I’ve just bought an item & paid postage by mistake & the item is local so intended collection what should I do?

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Re: Postage

Contact the seller and explain.   They will have to cancel/refund the transaction and relist for collection so you can buy and pay again.    eBay will then send you a QR code to give to the seller to prove collection.   Details here:
https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/collection-pers...

 

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Re: Postage

The best solution here is for the seller to cancel the order and relist it for you to buy again, with only a Collection option.

 

That way ,  when you buy it again and pay through eBay checkout , you will receive that all important 6 digit QR code,  which you hand to the seller to scan,  as this is the only proof the item has been collected and will release their payout sooner.

 

Send the seller a message explaining the above,   and if they cancel the order citing Buyer Requests to cancel,  this will fully refund you, and also will not affect their seller performance.

 

Messages between  you both must make it very clear the item will be relisted on eBay for the buyer to buy again, that this is not for an off eBay sale !

 

@ki8382 

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Re: Postage

Thanks for your quick response, I will do that now
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