Postage voucher not enough

[goodierci]

Hi there,

Ive recently posted an item using the pre-paid postage voucher from eBay. The item got held by Royal Mail and needed an extra £10 to be collected by the buyer. 
is there a way to get this back from eBay as the postage voucher was clearly no where near enough. 
thanks

Adam

[jckl1957]

You set the postage - this was not a Simple Delivery label but a label you bought from Ebay.

It was up to you as the seller to check you were charging enough.  Ebay's suggested postage prices are just suggestions and you are responsible for ensuring the items you sell are sent with sufficient postage.

It looks as if you paid for a medium parcel weighing up to 2kg and the item you sent weighed 4 times that amount.  You should refund your buyer but you can't claim the money back from Ebay.