Postage shown on the order for both me and the buyer

I recently listed an item and selected buyer pays postage. When  sold and I prepared to send it I was required to pay the postage. A bit surprised as I thought a label would be provided for me.  I chose to add proof of delivery at an extra 90p because I've had things go missing in the past.  I just checked the order to find that the item was delivered a few days ago - I have had no proof of delivery. Also under 'what the buyer paid' I see she paid postage and it is also showing as a minus on my seller summary. It looks like we both paid. Does anyone know what the proof of delivery is supposed to look like. Not sure I'd do it again.

Message 1 of 2
See Most Recent
1 REPLY 1

Postage shown on the order for both me and the buyer

If buyer paid postage it is paid to you to buy postage.

 

If buyer actually buys the postage you get sent a label, and only receive the sale money.

 

It should be obvious from the payment summary, how much you received.

 

Show the transaction details?

Message 2 of 2
See Most Recent