Postage paid not used

[nkbscmafca]

Label printed in error, not used refund required, how to achieve this? thx

[**peaseblossom**]

If you paid for the original label you would have had free postage on your listing and you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller

If the buyer paid for it the cost will have been displayed on the listing and it will be automatically refunded to them in 30 days.