11-11-2025 11:22 PM
I have printed off a postage label for a sold item. The returns address on the label is for my previous address and I can’t see how to change it. I have changed my address under my account and I have been buying items on eBay in the meantime, so for some reason only the returns address hasn’t updated correctly. How can I change that address?
11-11-2025 11:26 PM
You can check all your addresses on here:
https://accountsettings.ebay.co.uk/uas/addresses
For the current label if you're not comfortable changing the return address by hand you would have to cancel transaction with buyer's agreement via the dropdown menu for the item on your order list, correct your return address, then relist for them to buy again.
11-11-2025 11:28 PM
11-11-2025 11:30 PM
On the link I gave you.
11-11-2025 11:33 PM