19-12-2025 8:59 PM
I haven’t received my payout in a week how do I call eBay about this
20-12-2025 8:54 AM
Here you go, it takes a bit of time and persistence !
I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
As said, it's not easy to get through to CS, you just have to have perseverance! Instead of a quick option, 'Contact Us' which put you direct to a CS agent, you have to scroll past ' How Can We Help you today, to the very bottom and click on the Contact Us below Need More Help?
That takes you to an annoying AI bot but if you persevere keep asking questions it cannot answer and Insist on an agent, they do finally put you through and say .... waiting time ** minutes!
20-12-2025 10:06 AM - edited 20-12-2025 10:08 AM
Have you tried to withdraw, money is not paid out automatically, except quarterly Jan. Apl. July, Oct. on first Tuesday in the month, when any balance is sent to Bank Account.
As a returning or infrequent seller money may be held for 14 days, before being released and then may be withdrawn.
21-12-2025 1:48 PM
Yes I have withdrew
21-12-2025 1:50 PM
It took me to the Ai bit now what do I do?