Very odd, because I cannot see your sold watch in ' Sold items ' either. Is it not in your Orders on your Overview page?
You have returned to selling after a break, have you registered with eBay's Managed Payments? You may need to verify a bank account which is usually done with eBay sending 2 micro deposits for you to confirm back. Or to confirm the bank registered on your account, to prove the genuine owner and not a hacker has returned to your account to sell.
See here:
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
Though not sure this would affect a sold item not showing ? 🤔
With such limits to your account, i.e. none, if the above is not the case then contact CS they do have access to your account , and can hopefully explain what has happened here.
I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5190
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
@macma_3244
