Just received this email from eBay:
‘Your buyer filed a payment dispute for an order placed on 25 Dec, 2024. This means that they disputed a charge directly with their payment institution. They're requesting £11.35 back, and the reason for this dispute is that the buyer didn't recognise the transaction.’
It was delivered to the buyer on 30th December 2024 and I left positive feedback showing it was a verified purchase. This is ridiculous, the buyer has had this for 4 months and only now had decided that they don’t recognise the transaction
