Payment less than expected

The payouts were less than expected - charged extra for postage. Help!. 

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Payment less than expected

We have no access to your account so cannot see any charges,  that is,  if postage unused was not refunded,  or perhaps a duplicate purchased .

 

This will show you a breakdown of your transactions,  fees / postage promotion fees paid.

 

https://www.ebay.co.uk/sh/fin/transactions

 

If this doesn't explain the charges contact eBay Customer Services who have access to your account and can explain any transaction fee for you.  

 

Contact them tomorrow as only  ' automated agents' are available now.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@goodfinds1st 

 

 

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