eBay

uknflfan1 · ‎10-02-2026

Hi,

I currently have an PayPal balance from selling items, but when I try and buy something it will not complete the purchase when using this balance

I do not have any holds on this balance

Can anyone help me please?

**peaseblossom** · ‎10-02-2026

If you mean your eBay balance are you selecting it at checkout? Looking at your feedback it seems you haven't been using your account much up until now so it could be a security issue. If it's not letting you use it you may as well withdraw the money and pay with Paypal in future.

uknflfan1 · ‎10-02-2026

Hi
Yes, it is automatically selecting my balance at checkout.
My last purchase was early January

Sent from Outlook for iOS<>

**peaseblossom** · ‎10-02-2026

You could try contacting eBay in the morning and ask if there is anything affecting your account. You can ask them to ring you here:
https://www.ebay.co.uk/help/eua?id=5190